Orders placed before 12:00 PM EST on business days ship the same day. Orders placed after cutoff, or on weekends/holidays, ship the following business day.
All orders ship in discreet, unmarked outer packaging.
Currently shipping within the United States only.
A tracking number is emailed automatically once your order ships. You can also view order status in your account dashboard.
If your package arrives damaged, is lost in transit, or doesn't match your order, contact us with your order number and, if applicable, photos of the damaged item. We investigate and resolve promptly.
Due to the nature of the products we sell, we do not accept returns. In the rare event that your order arrives with a missing, incorrect, or damaged item, email support@dynastypurepeptides.com with your order number and a description of the issue, and we'll work with you to make it right.
Cancellations must be requested by email before your order ships. Once an order has shipped, it cannot be cancelled.
If you have a product independently tested by a third-party laboratory and it does not meet expected purity or identity results, send us the lab report along with your order number. We'll review it and, at our discretion, may offer a replacement at no additional charge.
We stand behind the quality of what we sell and want every order to arrive correctly. Reach out with any question or concern and we'll do our best to resolve it quickly.
Read the full Privacy Policy. (Note: this is a working draft, not yet reviewed by an attorney.)
Read the full Terms of Service, including buyer eligibility, the Research Use Only acknowledgment, and liability terms. (Note: this is a working draft, not yet reviewed by an attorney.)
